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Program Objectives:
Providing Direction to Teams
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recognize the value of providing direction to on-site teams.
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match
leadership strategies for dealing with problems encountered by new
on-site teams with examples of those strategies.
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apply
leadership strategies for dealing with problems encountered by new
on-site teams in a given situation.
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sequence the steps for defining an on-site project.
Fostering
Commitment and Trust in Teams
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recognize
the value of fostering commitment and trust in on-site teams.
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match
strategies for gaining commitment from on-site team members with
examples of those strategies.
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use
strategies for gaining commitment from on-site team members in a
given scenario.
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match
strategies for building trust among on-site team members with
examples of those strategies.
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use
trust-building strategies for an on-site team in a given scenario.
Encouraging Communication and Collaboration in Teams
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recognize the benefits of encouraging
on-site communication and collaboration.
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match four types of meetings with
examples of those meetings.
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match techniques for promoting on-site
collaboration with examples of those techniques.
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use
techniques for promoting on-site collaboration in a given situation.
Dealing with Team Conflict
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recognize
the advantages of providing effective leadership during the storming
stage of team development.
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match
techniques for using a collaborative approach to conflict during the
storming stage with examples of those techniques.
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apply the collaborative approach to
diffuse conflict in on-site teams during the storming stage in a
given situation.
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match the three types of common goals
with examples of each.
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establish common goals as a method of
managing conflict in a given situation.
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