Categories > HR (HRD) Category:   Greater Productivity Through Improved Work Processes     ogram Duration : 5 Days Program Date : 18-22 March, 2012 Program Location : Cairo, Egypt Program Fees : US$ 3200/Per Person   OBJECTIVES:   You Will Be Able To: Identify the main obstacles to maximizing your productivity Understand the key components of individual productivity Better manage your workload and workflow Identify “time wasters,” and apply techniques to eliminate them from your daily routine Use your time and energy wisely by establishing priorities and focusing on them Stop workplace procrastination Get organized and stay that way Discuss Productivity and the Administrator’s Evolving Role Improve Work Processes Identify Improvement Opportunities Assess Work Flow and Analyze Processes Plan for Improvement Facilitate Discussion and Handle Disagreements Initiate and Lead Improvement Efforts Implement Measurable Improvements Communicate to Get Results and Support Get Recognition for Achievements   PROGRAM INTRODUCTION:   You Will Cover: Productivity and the administrator's evolving role Assessing workflow and improving work processes Facilitating discussion and handling disagreements Initiating and implementing measurable improvements Communicating to get results and support PROGRAM OUTLINES: Productivity tools for immediate application Breaking free from work overload Getting a handle on the flow of your work Tools and techniques for managing time Avoiding “time wasters” Establishing priorities Recognizing and finding ways to quit your procrastination habits Ways to stay organized Identifying Productivity Improvement Opportunities Examine Productivity in Relation to Work Systems and Processes Streamline Routine Business Processes-Reducing Delays, Errors and Duplication-by Examining Results and Assessing Factors That Impact Productivity Identify Functional and Cross-functional Work Processes Assessing Work Flow and Analyzing Processes Diagnose and Document Productivity Problems Using Process Analysis Tools Evaluate the Effectiveness of Work Systems and Identify Opportunities for Measurable Improvement Apply Process Improvement Tools to the Analysis of Workflow and Systems Initiating Improvement Strategies Analyze Productivity Problems and Identify Potential Solutions Adopt Problem-Solving Techniques in Order to Generate and Set Criteria for Solutions Apply Creativity Techniques in Order to Generate Innovation Leading Effective Improvement Efforts Initiate and Manage Change by Adopting Strategies That Anticipate and Overcome Resistance to Change and That Generate Support and Commitment Apply the Characteristics of Effective Teams and Team Leadership to Improvement Initiatives Plan and Facilitate Productive Team Meetings in Order to Increase Work Group Effectiveness Planning for Improvement Evaluate and Prioritize Work Improvement Strategies Select Improvement Strategies Using Group Decision-making Techniques Understand the Impact of Group Dynamics and Groupthink on Decisions Implementing Measurable Improvements Establish Measurable, Specific Improvement Goals Identify Factors That Will Influence the Achievement of Improvement Plans Develop an Implementation Plan for Productivity Initiatives Communicating to Influence and Get Results Structure and Present Improvement Plans and Recommendations Effectively and Persuasively Address Conflict and Lack of Support by Confronting and Resolving Dissenting Views Assess Reactions to Conflict and Adopt an Approach for More Productive Resolution to Disagreements Boosting Credibility and Gaining Recognition Apply Principles of Credibility to Increase Support and Influence Identify Strategies for Gaining Visibility, Obtaining Recognition and Reducing Self-Sabotage Create an Action Plan for Productivity Improvements   WHO SHOULD ATTEND? Administrative professionals with more than 10 years of experience, including: Administrative assistants/coordinators, office managers, Training instructors, and assistants to managers and directors.